Sometimes, you will have a specific task you want us to tackle for you. You might want us to obtain a document for you, or carry out a lookup on records held at an archives service or library. When that is the case, it's normally fairly easy for us to estimate in advance how long it will take. If you'd like a quote for something like that, just contact us by phone or email.
More often than not, however, you might not know for sure what you want, and it's hard for us to predict how long it will take to do things until we actually do them.
Our packages are designed to manage that uncertainty and give you confidence that you will only spend as much as you are comfortable spending.
You will know the maximum amount you are going to pay before we start. For further information about prices and details of how the various packages work, see How much will it cost and how does it work?
Know somebody who would love to receive a family tree or some research help as a present? Why not give one of our package to a friend or relative for Christmas or their birthday? Our Gift Cards are the perfect way to give the gift of family history.
If you have any questions, or would like a quote, or to send us the information we need to get started on your project, just contact us by phone or email.
